Our Responsibility

OXPLAY is solely responsible for the protection of your personal data on our platform.

Personal Data

When you register at our website, you will need to provide the following confidential information: name, email, phone number, account number, etc. All personal information provided by you will be used to create and manage your account, as well as for security and marketing. Personal data of our customers is strictly confidential and not shared with third parties.

Data Verification and Procedure

In order to prevent fraudulent activity and to provide additional security for your credit data, our company uses the latest systems to establish the authenticity of your credit information. Our casino values its customers and never shared credit information with third parties.

Process Information

OXPLAY relies on a number of legal documents to collect, use and process the information we have about you for the purposes described in this privacy policy including: Where necessary to provide the services and fulfil our obligations as detailed in our Terms of Services. For example we cannot provide the Services unless we collect, check and use your personal information. Where you have consented to the processing, which you can revoke at any time by contacting us directly. Where necessary to comply with our obligations under our gaming license, to comply with anti-money laundering regulations and to provide the protections required for problem gambling. Where necessary to comply with a legal obligation, a court order, or to exercise and defend legal claims.

Information OXPLAY Collects

OXPLAY collects information of your logs all the activity connected to your personal account including all bets placed and winning rewards, all payments, deposit and withdrawals from your account, your favourite games or bet types and communication between you and customer services of OXPLAY. We never sell your personal data to unrelated 3rd parties. You have the right to revoke your consent to process your personal data at any time. Please contact our team directly if you wish to revoke your consent. More details about the information we collect and process as follow: we collect your personal information on registration including your name, email address, phone number, etc. We also ask for account number to proceed with our services. We check your personal information against industry specific databases as well as locally available database to make sure your personal information is correct. We process and store all details of your betting and transactions in order to provide you with a safe, auditable gaming experience and to comply with our Gaming license. When you make payments to your account, we process your bank card, banking information or other payment details. We monitor your bets and gameplay in order to comply with our gaming license and potentially to provide you with problem gambling advice and support. We collect information from browser that you use, computer or mobile device, which provides us with technical information when you access or use the services. This includes device and network information, cookies, log files and analytics information. We store the information you have provided us during your interaction with our customer service team and from our live chat services. These allow us to ensure that we have th  latest information on any queries, complaints or questions you may have had in the past to enable us to improve our service to you, and solve any problems or complaints which may have been raised. We profile your betting and gameplay with purpose to provide you the best service. This includes providing the rewards that best suits you and sending you the most relevant marketing promotion that you have agreed to receive. To protect your account and to comply with our responsibilities for anti-money laundering, we use our fraud tools to monitor your deposits and withdrawals.

Sharing Your Data

OXPLAY shares limited portions of your data with 3rd party gaming and service providers in order to provide our users with a full and complete service. These providers will only have access to the necessary data to perform limited function on our behalf and are also required to protect and secure your information. These include: 3rd party Marketing Tools. We use sophisticated marketing providers to ensure that we only offer you relevant promotions and that we keep communications to sensible levels. This 3rd party software is hosted by the provider that stores your username and your gaming and transaction history.

Cookies

When you use our Services, a cookie will be stored on your computer. Generally, cookies and similar technologies work by assigning a unique number to your browser or device that has no meaning outside of our website. We use these technologies to personalize your experience, including language and currency preferences and to assist in delivering content specific to your interests. Additionally, after you’ve entered your username and password during a session on the Services we save that information so you don’t have to re-enter it repeatedly during that session. This may be extended, where you have agreed to do so, for future automatic logins. Most browsers automatically accept cookies. To manage the collection of information through cookies or other equivalent technology you can use the settings on your browser or mobile device. We are committed to providing you choices to manage your privacy and sharing however we do not recognize or respond to browser-initiated Do Not Track signals, as the internet industry has not fully developed Do Not Track standards, implementations and solutions. Not accepting cookies may make certain features of the Services unavailable to you. OXPLAY may also use your IP address to identify you, to administer the Services and to assist in diagnosing problems with our servers.

Disclaimer

While our company continues to work hard to protect your personal information, no data transmission over the internet can be guaranteed to be absolutely secure, and we cannot guarantee the security of any information you transmit to us. Providing personal information is done at your own risk.

Privacy Policy Information

OXPLAY reserves the right to modify this Privacy Policy at any time. Please review it occasionally. If we make changes to this Privacy Policy, the updated Policy will be posted on the Website in a timely manner and where we make substantial change we will provide a proper notice. If you object to any of these changes you should stop using the services and request for your account to be deactivated or deleted.